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FAQs

What is Virgin Hair? / Que sont des cheveux vierges?

Virgin hair is human hair that has not been dyed, bleached or chemically processed. The only process our Virgin hair has been through, is the steam process to achieve different curl patterns. Also, Virgin hair is cut from one donor and put into a bundle which keeps the cuticles aligned in the same direction. This prevents the bundle from tangling and shedding.

How long can the hair last? / Combien de temps dure les cheveux ?

The hair can last up to 2 years with proper care. It is important to wash and detangle your extensions or wigs and use all the advices we give you, to ensure that your hair lasts as long as possible.

How do I measure my extensions? / Comment puis-je mesurer mes extensions?

The lenght of our extensions can be determined when the are fully stretched. All of our bundles are true to length.
To measure;
Use a measuring tape. If the hair is curly or wavy, stretch it and measure to it’s full lenght using the ‘inch’ side of the tape.

How many bundles do I need for a full head? / Combien ai-je besoin de paquets pour une tête remplis?

For the lenghts 10” to 14” : 2 bundles is enough.
For the lenghts 16” to 24” : 3 bundles is reccomended
For the lenghts 26” and longer : 4 bundles is reccomended

Can I color or bleach the hair? / Puis-je coloré ou décoloré les cheveux?

Yes, you may dye or bleach the hair. However, we do suggest that you do it with the help of a professional.
We also, reccomend that you do not do too many chemical process to the hair, as it’s longevity might decrease.

What is the daily maintenance? / Quel est l'entretien quotidien à faire?

For a natural look (curly or wavy hair) : Spray some water on the hair, take a wide tooth comb or a brush and detangle the hair
For a wet look (curly or wavy hair) : Spray some water on the hair, take a wide tooth comb or a brush, add some leave-in conditionner or curling cream and detangle the hair.
For straight hair: Simply detangle the hair with a wide tooth comb or a brush.

Do you ship worldwide? / Livrez-vous à l'international?

Yes, we do ship worldwide.

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